All of a sudden smartlog is taking ages to load, if I open a test result and then go back to the Home Screen i get the spinning circle thing for about 30secs. I also have to wait when I tap any of the icons at the bottom of the screen. I’ve also got a load of results (20+) that are 3mins apart, I definitely have not pricked my finger that many times today.
Edit: It the app is working perfectly on my iPad, no slow downs or false test results. I have uninstalled/rebooted my phone numerous times.
A
Answer by
Akash Shah
It seems like SmartLog program is experiencing slow loading times and delays when accessing certain features. Additionally, there are unexpected test results appearing. It could be a technical issue with the program or device.
My recording was deleted from Smartlog+ on my Samsung s5. How can I retrieve it?
J
Answer by
Julia Bocchetta
If the file was stored on the internal storage, then there is no way to recover it. Additionally, if the file was stored on the external storage (SD card), you need to take the card and connect it to a card reader that's plugged into the PC. Use a software like Recuva to search for deleted videos. It should work this way.
Hi,
All of a sudden smartlog is taking ages to load, if I open a test result and then go back to the Home Screen i get the spinning circle thing for about 30secs. I also have to wait when I tap any of the icons at the bottom of the screen. I’ve also got a load of results (20+) that are 3mins apart, I definitely have not pricked my finger that many times today.
Edit: It the app is working perfectly on my iPad, no slow downs or false test results. I have uninstalled/rebooted my phone numerous times.
It seems like SmartLog program is experiencing slow loading times and delays when accessing certain features. Additionally, there are unexpected test results appearing. It could be a technical issue with the program or device.
My recording was deleted from Smartlog+ on my Samsung s5. How can I retrieve it?
If the file was stored on the internal storage, then there is no way to recover it. Additionally, if the file was stored on the external storage (SD card), you need to take the card and connect it to a card reader that's plugged into the PC. Use a software like Recuva to search for deleted videos. It should work this way.